Shipping
Our products are custom-built upon order to meet your unique requirements. As a result, the lead time for shipping is approximately 3-4 weeks. This lead time allows us to ensure that each product is made to your precise specifications and undergoes rigorous quality control checks before it is shipped to you.
We take great care and attention to detail in crafting each product to the highest quality standards. Our team believes that the extra time is necessary to achieve this goal. We understand that this wait time may be longer than you expect, and we appreciate your patience and understanding.
Yes, we will provide you with a shipping confirmation email once your order has been shipped. This email will include your tracking number, so you can monitor your package's delivery status. If you have any questions or concerns about your order, please contact our customer service team.
If you miss the delivery of your order, the courier service will leave a notice with instructions on how to retrieve your package. Please follow the instructions on the notice to ensure a smooth delivery process. If you have any questions or concerns about your delivery, please contact our customer service team.
The delivery time varies depending on the shipping method and destination. Once your order has been shipped, we will provide you with a tracking number, so you can monitor your package's delivery status.
We understand that you may need to change your shipping address after your order has been shipped. However, please note that once your order has been shipped, we cannot change the shipping address. Please ensure that you provide the correct shipping address at the time of your order.
We apologize, but at this time, we do not offer expedited shipping. We strive to provide the best possible delivery times for all of our customers and ensure that each product is made to the highest quality standards.
We are pleased to offer free shipping to the 48 continental United States for all of our products. For international shipping, the cost will be calculated during the checkout process on our website. Please note that shipping costs may vary depending on the destination and size of the product. We strive to provide competitive shipping rates and ensure that your products are delivered to you in a timely and cost-effective manner.
Returns
Please note that once an order is placed, we are not able to cancel it. Our production process begins immediately after an order is received, and it is difficult for us to halt production once it has started. Therefore, we kindly request that you carefully consider your order before placing it to avoid any inconvenience.
Each of our products is custom-built upon order to meet your unique requirements. Due to the highly customized nature of our products, we cannot easily resell or repurpose them. Therefore, we regret to inform you that returns are not an option. We kindly request that you carefully consider your order before placing it to avoid any inconvenience.
We understand that you may have changes to your order after placing it. However, please note that once the production process has begun, we cannot make any changes to your order. Therefore, we strongly recommend that you review your order details carefully before submitting it.
We take great care to ensure that each product is made to the highest quality standards. However, in the rare event that your product arrives damaged or defective, please contact our customer service team immediately. We will work with you to resolve the issue and provide a suitable solution.
Legal
Any product names, logos, brands, and other trademarks or images featured or referred to within the Gun Art website (gunart.com) and/or on any social media forum are the property of their respective trademark holders. These trademark holders are not affiliated with Gun Art or it's website. These trademark holders do not sponsor or endorse Gun Art or any of it's products or comments. Further, Gun Art declares no affiliation, sponsorship, nor any partnerships with any registered trademarks unless otherwise stated. Should you have any questions or concerns please contact Gun Art at info@gunart.com